Terms of service

This website is operated by ONE CLICK GENERAL TRADING L.L.C under the trade name ANNAYA JEWELLERS. Throughout the site, the terms “we”, “us”, and “our” refer to ANNAYA JEWELLERS. By accessing or purchasing from https://annayajewellers.ae ("Site"), you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”).

Please read these Terms carefully before using our website. If you do not agree with any part of these terms, please do not access the site or use any services.

Company Information

The website is maintained and operated by ONE CLICK GENERAL TRADING L.L.C, a UAE-registered company.

Our official domain is: https://annayajewellers.ae

Country of Domicile & Governing Law

United Arab Emirates is our country of domicile.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.

Eligibility

Customers must be 18 years or older to register and use the website.

Customers under the age of 18 are not permitted to use or transact on the site.

Payments

We accept Visa and MasterCard debit and credit cards in AED (United Arab Emirates Dirhams).

All online transactions are processed through secure and trusted payment gateways.

The price and currency displayed at checkout will be the same as printed on your transaction receipt.

The amount charged to the card will be shown in your card currency.

Pricing & Product Information

All prices are in AED unless stated otherwise.

Prices, descriptions, and availability of products are subject to change without notice.

We strive to ensure product images and descriptions are accurate, but we do not guarantee they are free of error.

 Delivery

Orders are usually processed within 1–2 business days.

Shipping within the UAE typically takes 2–5 business days.

You will be notified via email with tracking information once your order is shipped.

We are not liable for delays caused by courier companies or unforeseen issues.

 Prohibited Use

You are prohibited from using our site or its content:

For unlawful purposes.

To solicit others to perform illegal acts.

To violate international, federal, or UAE regulations.

To infringe upon intellectual property rights.

To harass, defame, or discriminate against others.

To upload or spread malicious code, viruses, or spam.

Restricted Countries

We will not trade with or provide any services to OFAC and sanctioned countries in accordance with UAE law.

User Responsibilities

You agree to provide accurate, current, and complete account and payment information.

You are responsible for maintaining confidentiality of your account and password.

The cardholder must retain a copy of transaction records and follow the merchant’s rules and policies.

Intellectual Property

All content on the website – including text, images, logos, and designs – is the property of Annaya Jewellers and may not be reproduced, copied, or exploited without written permission.

Limitation of Liability

Annaya Jewellers shall not be held liable for any loss, damage, or injury arising directly or indirectly from use of our website or products, except as required by UAE law.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page. Continued use of the website after changes constitutes acceptance of those changes.

Contact Information

If you have any questions regarding these Terms of Service, you may contact us at:
📧 amina@oneclickgt.com
📍 Based in the United Arab Emirates